FAQ

What is a pasalubong?

Pasalubong (Tagalog, “[something] for when you welcome me”) is the Filipino tradition of travellers bringing gifts from their destination to people back home. Pasalubong can be any gift or souvenir brought for family or friends after being away for a period of time.

How do I place an order?

Simply choose from our list of featured products, add to cart and then choose your mode of payment at checkout.

What modes of payment do you accept? 

You may pay via Paypal, credit card, or bank deposit/transfer (Metrobank, BDO, Unionbank).

Do I have to create a Paypal account if I don’t have one?

Not necessarily. You can just choose to pay using credit card as guest user.

Do you accept orders from the US?

Yes, we do. However, we only deliver within the Philippines. We may send the items to your traveling balikbayan friends or family so they can personally bring the goodies for you.

How long does it take to receive the products?

We ship items via LBC and 2GoExpress carriers. Their leadtime for shipping packages within the Philippines is 1 to 3 business days. We will ship the item after receipt of your payment.